Full Refund: Cancellations made 7 days or more before the scheduled check-in date are eligible for a 100% refund of the booking amount.
Partial Refund: Cancellations made between 24 and 48 hours before check-in will incur a cancellation charge equivalent to one night's stay. The remaining balance will be refunded.
No Refund: Cancellations made less than 24 hours before check-in or in case of a no-show are not eligible for any refund.
No Refund: Any modifications made to the confirmed booking dates may not be eligible for a refund unless approved by management.
If a guest checks out before the confirmed departure date, no refund will be provided for the unused nights unless otherwise agreed upon during booking or approved by management under exceptional circumstances.
Certain promotional, discounted, seasonal, or special offer bookings may be designated as non-refundable at the time of reservation. Such bookings are not eligible for cancellation or refund under any circumstances.
In the event of cancellations caused by circumstances beyond the guest's or SRK Hospitality's control, including natural disasters, government restrictions, pandemics, or other unforeseen events, refund eligibility will be evaluated on a case-by-case basis. Depending on the situation, guests may be offered a rescheduling option or a partial refund at the management's discretion.
To cancel a booking and request a refund, please contact our support team using the details below:
📧 Email:
info@srkhospitality.in
📞 Phone:
7991222904
📍 Office Hours: Central Jail Rd, Near Sunbean Varuna, Bheem Nagar, Varanasi, UP 221002
Please provide your Booking ID, Guest Name, Registered Mobile Number, and the reason for cancellation to help us process your request promptly.
SRK Hospitality reserves the right to modify, update, or amend this Refund Policy at any time without prior notice. Guests are encouraged to review this policy before making a reservation.